Frequently Asked Questions
What happens if the van breaks down?
Our van is a brand new 2022 pro-master.
New vehicle = Less time in the shop & more time on the road.
However, all of our bookings are conducted underneath Outdoorsy which provides optional roadside assistance.
Even if you didn’t opt-in to service, in the event of a break down, you can still contact 877-978-7222 and request pay-as-you-go service.
This is my first time in a camper van. How do I use the water or power system?
Check out Our Van page! We also include a “how to guide” in every van to walk you through step by step how to use the power, water, heater, and fans.
Where should I camp at night?
Check out our travel guide section! We share some of our favorite spots. Also check out: All Stays App and Campendium on the appstore or Freecampsites.net.
If you’re a fan of breweries/wineries check out Harvest Hosts!
Get creative with where you stay. Make sure to check local laws and if you have questions - shoot us a text!
Can I rent the van in the winter or summer?
Yes! Our van is a 4 season van that comes equipped with insulation and heater for the colder months and 2x fans for the warmer months. Check out Our Van page for more information.
I work remote. Is it easy to “work from home” in your van?
Yes! Many of our renters choose to use the van to adventure and work on the road. Check out our Work On The Road guide.
What should I pack?
Check out our recommended packing list in Our Van page! Shoot us a text or message us on Outdoorsy if you have specific questions about your trip!
Give us a shout.
It all begins with an idea. Maybe you want to escape for a weekend and unplug. Maybe you’re ready to truly take advantage of ‘working from anywhere’ - and plug in for a month in the van. Or maybe you have a national park that’s been on your list. Whatever it is, let us know how we can help.
(980) 357-5407
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